Delete your Tidal Rave account

Tidal Rave is operated by ECHOHOUSE GHANA LIMITED (registration number CS195052016), Accra, Ghana. You can delete your account and its data at any time - in the game, or by writing to us if you no longer have the game.

In the game (fastest)

1. Open the game and tap Passport.

2. Scroll to Account and tap Delete my account.

3. Tap Yes, delete my account. It happens straight away, and the device then starts as a new guest.

This works for every account, whether you signed in with Google or Apple or played as a guest.

Without the game

Write to info@theechohouse.com with the subject "Delete my Tidal Rave account". Tell us the email you signed in with (Google or Apple), or your raver name and roughly when you last played if you played as a guest. We may ask a question to make sure the account is yours, then delete it within 30 days and confirm by email.

What is deleted

Your profile (name, city, vibe, interests, the look of your character), your sign-in link, Tides balance, passport stamps, level and progress, crew membership, scores on the leaderboards, your dating card, likes and matches and their messages, saved blocks and chat requests, the real name, date of birth and gender you gave when you first played, any ID photo you sent for verification and your verification result, and any vendor or artist application and payout details.

What is kept, and why

Records of purchases, gifts and artist payouts are kept for 7 years without your name, because tax and accounting law requires it. Reports about other players that you made, or that were made about you, are kept for 12 months so our safety team can finish reviewing them. Typed chat stored in festival rooms is deleted within 7 days, and speed-dating records within a week of the festival night. Remaining Tides have no cash value and are not refunded when an account is deleted.

Questions about your data: see the Privacy Policy or write to info@theechohouse.com.